Shipping policy

Last updated: July 11, 2023

Items that are in stock will ship within 1 business day. Items that are not in stock are made to order, so please expect approximately 2-3 weeks from order time to shipment. Some orders may experience delivery delays due to ongoing global events and carrier operations. Personalized items, including all custom-engravable designs, are excluded from two-day and overnight shipping. At this time, these orders may require up to 2 weeks to ship.

We currently offer complimentary next-day shipping on all orders. Order and shipping confirmation emails will note that a signature is required at the time of delivery. If you need to make changes to your shipping information, please contact us immediately. We cannot make changes to the shipping destination once an order has been mailed out, and you must make those changes directly with the carrier. Currently, we do not allow shipments to P.O. Boxes. Billing addresses may contain P.O. Boxes. We also do not allow shipments to APO/FPO/DPO or freight-forwarding address locations. If you have any questions, please e-mail us at human@aetherdiamonds.com.

We will send updates regarding the status of your order, including when your item(s) ship, to the email address you provide when ordering.